Terms And Conitions
Secure Rides Reliable Drivers 24/7 Service Most Reasonable rates Availability Everywhere

Please review our terms and conditions carefully to ensure a smooth experience with Super Drive. By using our services, you agree to these terms.

• Our drivers cannot wait more than 15 to 20 minutes. Additional charges apply if the wait exceeds 20 minutes, with a fee of AED 20 for the first 30 minutes and AED 45 per hour thereafter.
• Cancelling the trip after the driver has arrived at your pickup location will incur a charge for the full amount of the trip.
• Super Drive is not responsible for any issues arising from black film or tinted windows if the vehicle is stopped by the police.
• Our drivers are responsible for transporting you to your specified destination using their own vehicle. Car insurance covers accidents.
• The customer must ensure their vehicle is properly insured.
• By using our service, you acknowledge that you have read and agreed to these terms.
• Super Drive is not liable for any items left in the vehicle before, during, or after the service.
• The driver may stop the service and discontinue the ride if the customer behaves in a way that endangers either party.
• In the event of an accident, Super Drive will assist with insurance claims according to your car insurance policy. We are not liable for damages or injuries exceeding your insurance excess of AED 1000 per incident.
• The customer must have valid car documentation.
• To ensure safety, the customer agrees not to cause any distractions during the service.
• Super Drive assumes no liability for loss, theft, or damage to personal belongings, or for issues related to faulty vehicle conditions.
• Inform our management team at least 45 minutes in advance if you need to change the pickup time.
• If our driver incurs a traffic fine due to their mistake, Super Drive will refund the full amount of the fine. For accidents, Super Drive and our drivers are not liable for damages beyond your insurance coverage or AED 1000 per incident.

• Report any incidents immediately to SuperDrive. Complaints will not be accepted if reported more than 2 hours after the incident.